Gershwin Theatre - Authorized Website

SCHEDULE & PRICING

Please visit Ticketmaster.com.

RUNNING TIME

2 hours 45 minutes, including one intermission

TICKET INFORMATION

To Purchase:

Box Office Hours

Monday: 10:00 am - 8:00 pm
Tuesday – Saturday: 10:00 am - 8:30 pm
Sunday: 12:00 pm - 6:00 pm

American Express, Visa and Mastercard are accepted.

Single Tickets
Tickets can be purchased at the theatre or by calling 877-250-2929. Tickets can also be purchased at www.Ticketmaster.com.

Group Tickets
Arrangements for groups of twenty or more can be made by calling, faxing or emailing Nederlander Group Sales with the name of the show you wish to see, the performance you wish to attend, the desired price category, and the number of tickets you seek. Procedures and terms will be explained upon contact.

Phone: 212-840-3890 or 800-714-8452
Fax: 212-840-3909
Web: www.NederlanderSalesNY.com

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REFUND POLICIES

Refund/Exchange Policy:
The Gershwin Theatre does not provide ticket refunds or exchanges.

Star Performer Absenteeism:
Refunds are not granted in the event of cast replacements.
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PATRON POLICIES

Dress Code:
There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air conditioned during the summer months.

Policy for Children:
The Gershwin Theatre welcomes patrons ages 5 and older. As a courtesy to our guests, children under the age of 5 will not be permitted in the theatre. Please be aware that all patrons, regardless of age, must have a ticket.

Late Seating Policy:
The seating procedure for latecomers varies by seat section. Generally speaking, late patrons who are seated in the front orchestra are held in the auditorium until approximately twenty minutes after the performance begins. They are then escorted directly to their seats by an usher.

Policy on Smoking:
Smoking (including e-cigarettes) is prohibited in the Gershwin Theatre.
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AMENITIES

Concessions:
There are two bars located on the theatre’s second floor and two bars located on the fourth floor where refreshments may be purchased, however, water is the only beverage that is permitted in the auditorium unless the soda is in the capped cup available at the bar.
The bars begin serving patrons 60 minutes before the performance begins.

Restrooms:
Male and female restrooms are located on the second and fourth floors of the theatre.

Cloakroom:
Cloakroom service is available to patrons during the winter months.

Merchandise:
The producers of Wicked provide numerous stations throughout the theatre where a wide variety of souvenirs can be purchased.
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ACCESS

Accessible Seating:
Accessible seating is available for this performance as indicated on the seating map.

Wheelchair locations are available in the Orchestra and Mezzanine of the theatre (pending availability). There is a limit of one wheelchair and companion seat per order. Non-accessible seats may also be purchased in the same transaction.

For guests with limited mobility, there are seats available with folding armrests (“Aisle transfer seats”) in these locations: Orchestra (requires steps): A2, A101, BB1, BB118, E118, K101, N1, N2, N35, N36, Q35, Q36. Mezzanine (requires steps): D2, C118, J33, J34. Mezzanine (no steps): E101, E116.

For low vision/deaf & hard of hearing guests, accessible seats are available in the Orchestra Row BB1-3, BB 2-4, CC 1-3, CC 2-4.

For more details on accessible seating policies please contact the box office directly by calling 212-586-6510.


Wheelchair Accessible Restroom:
The Gershwin is equipped with one wheelchair accessible restroom on the theatre’s second floor, as well as wide stalls in the male and female restrooms of the fourth floor. These floors can be accessed via a main lobby elevator that is strictly designated for guests with disabilities.

Seat Accessibility:
There are designated wheelchair and companion seats in the rear of the orchestra section on the third floor. These locations are the ONLY ones that do not involve steps. The third floor is accessible via the main lobby elevator that is designated for guests with disabilities. (see seating chart)

Services for Patrons with Disabilities:
Theatre representatives are available to meet patrons with disabilities in the lobby of the building to escort them to designated wheelchair accessible areas via elevators or escalators. The main orchestra level of the theater is not accessible by elevators and escalators.

Policy on Guide Dogs and Service Animals:
Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

Sound Enhancement:
Headsets for sound augmentation are available at the theatre, free of charge. A photo identification is required as a deposit. For patrons with a tele coil, this theatre is equipped with an induction loop. Please set your device to the "t" setting.

Audio Described/Captioned/Signed Performances:
The Gershwin provides “Audio Description For Our Patrons Who Are Blind or Partially Sighted,” a detailed account of the visual aspects of the production. The theatre also offers “I-Caption" hand-held devices that provide captioning for deaf or hard of hearing patrons. Performances are not presented in sign- language.

Multi-lingual Commentary:
ShowTrans Systems, which provide automated multi-lingual commentary of the production, is available on the second floor for a rental fee of $10.00. Commentary is available in German, Japanese, Spanish, Portuguese, and French.
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SECURITY

Patron Security:
For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.

Bag Checks:
Purses, briefcases, and large bags may be inspected upon arrival. For your convenience, we recommend refraining from bringing large bags to the theatre.
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GERSHWIN THEATRE STAFF

House Manager - Susan Martin
Treasurer - John Campise
Head Usher - Martha Boniface

Contact Information:
Nederlander Alliances, LLC
1501 Broadway, 14th Floor
New York, NY 10036
Phone - (212) 840-5577
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LOST AND FOUND

Please call (212) 586-6510.
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